Privacy Policy
1. INTRODUCTION
Arture operates under two legal entities:
Arture Project SAS (Colombia)
Arture Project LLC (United States)
Depending on your location, the collection and processing of personal data may be subject to the regulations of one or another entity. All data is handled under strict security and confidentiality standards.
At Arture, we value and protect the privacy of our users. This Privacy Policy describes how we collect, use, store and protect the personal information of our users across all of our lines of business: Arture Travel, Arture Events and Arture Research.
2. INFORMATION WE COLLECT
Arture Travel
Personal data: Name, email, payment information (processed by secure third parties).
Interaction data: Purchase history, travel preferences, interactions with the platform.
Location data: Only with user consent for personalized recommendations.
Arture Events
Personal data: Name, e-mail, payment information.
Event preferences and past event attendance.
Interaction data with the platform and social networks.
Arture Research
Research data: Information gathered from academic studies.
Personal data of research participants (with explicit consent).
3. HOW WE USE THE INFORMATION
Personalization of services and recommendations.
Marketing communications (only with user consent).
Continuous improvement of our platforms and services.
Compliance with legal and tax regulations.
4. INFORMATION SHARING
We do not sell or share personal data with third parties, except:
Service providers (payment processors, web hosting, etc.).
Legal authorities in case of mandatory requirement.
Academic researchers at Arture Research (under strict privacy protocols).
5. USER RIGHTS
Access, rectification and deletion of personal data.
Opposition to the processing of data for marketing purposes.
Data portability under applicable regulations.
6. INFORMATION SECURITY
We implement technical and administrative security measures to protect information from unauthorized access.
7. CHANGES IN THE PRIVACY POLICY
We reserve the right to update this policy. We will notify users of significant changes.