Terms and Conditions

Arture’s services are offered by:

• Arture Project SAS (for users in Colombia)

• Arture Project LLC (for users in the U.S. and other regions)

Transactions and services will be regulated by the entity that corresponds to the user’s location. By using our services, you agree to the terms applicable to your jurisdiction.

1. Business lines and services:

• Arture Travel: Sale of digital tourist guides, subscription to Travel Pass and access to exclusive benefits for travelers.

• Arture Events: Event broadcasting, ticketing and digital marketing platform.

• Arture Research: Research and development in art, science and technology, with a focus on neuroscience.

• Arture Market: Marketplace for digital products and services related to tourism and culture.

Each line of business has its own specific terms, detailed in the additional documentation provided to users.

2. Conditions of use:

• Access to and use of Arture’s services implies acceptance of these terms.

• We reserve the right to modify, suspend or cancel any service without prior notice.

• Any violation of these terms may result in the suspension or termination of the user’s account.

3. Payments and subscriptions:

• Payments made on Arture Travel and Arture Market are processed through secure payment gateways.

• Travel Pass subscriptions may be cancelled at any time, with no refund for months already charged.

• For purchases at Arture Events, return policies apply according to each event organizer.

4. Limitations of liability:

Arture is not responsible for:

• Errors in the information provided by third parties within our platforms.

• Technical problems or service interruptions.

• Economic losses derived from the use of our services.

For any questions or requests, users can contact us through Arture’s official customer service channels or by email at info@artureproject.com.